We reserve the right to revise and amend these terms & conditions from time to time and we will give you prior notice of any changes to our terms and conditions.
Lessons are charged for on a monthly basis using the credit/debit card you have on file. A payment is taken on the 1st of the month for the total amount of lessons booked in that month. If you take 1 lesson per week, the majority of months will have 4 lessons in them, however, longer months will have 5 lessons in them, and some will have 3 lessons (during our holiday closures).
LESSON CANCELLATIONS BY A STUDENT
You must provide 24 hours’ notice to cancel a lesson. Lessons cancelled within the 24 hour period will be forfeited. For lessons cancelled with 24 hours’ notice, a make-up lesson will be added to your account with your tutor. Make-up lessons can be rescheduled at a later date (subject to availability) and remain usable for up to 3 months. A maximum of 4 make-up lessons can be added to your account per quarter (every 3 months).
LESSON CANCELLATIONS BY A TUTOR
Occasionally, your tutor may be required to cancel a lesson due to sickness or emergency. We will give you as much notice of this as is reasonably possible. If your tutor has scheduled a day off, they will attempt to provide a cover tutor of equivalent standard in their place. If your tutor is unable to provide a cover tutor, you will be given a make-up lesson that can be rescheduled at your convenience.
CANCELLING ALL LESSONS
You can cancel all future lessons at any time by informing a member of our front-desk team. Please note: lesson fees are non-refundable and unused make-up lessons expire when you cancel your ongoing lessons. For this reason, we advise cancelling your lessons at the end of the month.
We are closed for 4 weeks per year. Please visit www.ampedupmusicacademy.co.uk/holiday-closures to view our holiday closures.
USE OF AMPED UP PROPERTY
Visitors to the academy are responsible for ensuring that no Amped Up equipment or property is damaged, lost or stolen as a direct or indirect result of their own action or failure to act appropriately.
In the event that any Amped Up equipment or property is damaged, lost or stolen as a direct or indirect result of negligent action or failure to act appropriately by any visitor, the visitor agrees to pay all reasonable costs in full (including without limitation for replacement or reparation). For the avoidance of doubt, no Amped Up property may be removed from the premises without the express prior consent of Amped Up in each case.
LIMIT OF LIABILITY
Amped Up accepts no responsibility damage or theft of personal belongings and/or vehicles in our car park.